03 · Work
Long case
A retailer with mixed product families needed a storefront that did not treat every SKU as the same object. We built an e-commerce platform with category-level inventory rules, shared checkout, and a catalogue export for mail-order. Outcome: web and printed list drawing from the same stock file.
Short
Sized products and short seasons. The store hides unavailable sizes without orphaning the parent record. Outcome: fewer false baskets.
Text
Mail-order and website orders were arriving as two lists. Dispatch was reconciling them by hand. We specified an order management system that ingested both channels, printed a single pick path, and posted a dispatch note the customer could match to the original line.
Payment gateway integration followed the order record, so a failed card did not leave a ghost pick. Customer relationship management held the account, not a separate mailing list. Outcome: one operations day instead of two.
Compact
Small baskets, phone checkout, inventory decremented at payment — not at “add to bag”.
Full width
A retail software solution in which receipts, adjustments and website availability are the same event. Custom computer programming connected an existing warehouse process to the storefront without replacing the building’s own counting method. Outcome: availability the warehouse would recognise.